Travailler chez Wiggle

Vous souhaitez rejoindre l'équipe Wiggle ?

Vous souhaitez rejoindre l'équipe Wiggle ?

Nous recherchons en permanence des personnes talentueuses qui sont passionnées par leur travail. Nous proposons certaines des meilleures offres de carrière dans le monde du sport, de l'e-commerce et du développement IT. Nous encourageons le travail dans un environnement décontracté qui favorise l'innovation et le développement personnel.

Nous adorons le sport. Nous avons un objectif mondial et nous nous développons rapidement dans le but de devenir le vendeur en ligne pour le sport le plus important au monde. Si cet objectif vous intéresse, alors jetez un œil à nos offres d'emploi !

Notre histoire

Notre histoire

Wiggle a débuté sous le nom de Butlers Cycles, un petit magasin de vélo indépendant à Portsmouth, Royaume-Uni, en 1920. En 1999, Butlers Cycles s'est connecté à InterneT avec le lancement de wiggle.co.uk.

Avec comme principal objectif un service client de qualité, Wiggle s'est rapidement développé dans d’autres pays que le Royaume-Uni. Nous sommes maintenant devenus une entreprise leader sur le marché en ligne des équipements pour le cyclisme, le running et la natation dans plus de 70 pays, dans 10 langues et 14 monnaies.

Notre hangar occupe une surface de près de 7 900 m² avec plus de 2 millions d'articles en stock !

Travail et sport chez Wiggle

Travail et sport chez Wiggle

Chez Wiggle, nous comprenons l'importance de garder un style de vie sain et équilibré. Nous travaillons dur mais dans un environnement décontracté qui encourage nos employés à faire du sport.

Nous nous entraînons régulièrement ensemble, avec nos groupes de running et de cyclisme pendant les pauses déjeuner ou après le travail. Nous participons également à des événements ensemble comme des courses cyclo-sportives et des compétitions de running.

Si vous êtes passionné(e) par votre travail, mais que vous prenez le temps de faire du sport, Wiggle vous attend !

Candidature

Candidature

Nous aimerions beaucoup vous connaître et savoir ce qui vous donne envier de travailler chez Wiggle !

Nous aimerions pouvoir répondre individuellement à chaque e-mail que nous recevons, mais compte tenu du volume que nous recevons, ce n'est malheureusement pas possible. Si vous n'avez pas eu de réponse de notre part dans les 14 jours suivant l'envoi de votre CV, veuillez comprendre que votre candidature n'a pas été retenue.

Nous vous remercions pour l'intérêt que vous portez à Wiggle.

Commercial Designer

Location : Portsmouth

Salary : Competitive

Wiggle CRC have an exciting opportunity for a Commercial Designer to join the team in Portsmouth on a permanent basis.

What will you be doing?

You will provide commercial artwork and solutions to the marketing department and wider business, working across all channels including web, mobile and e-mail. You will support wider projects within the business and take responsibility for ensuring delivery of all creative assets to the highest standard.

You will also:

  • Deliver business as usual commercial work on time and to a high standard
  • Design commercial banners in keeping with the creative theme and the marketing message.
  • Design brand stores as requested by category marketing & B&M.
  • Design e-mails for Wiggle's brand partners.
  • Help produce the best visual represntation of the key messages the team are trying to advertise, and help tailor acroos 12 languages / sites.
  • Work closely with the category marketing / international marketing teams to tailor designs and offers for local sites.
  • Maintain a good understanding of e-mail performance
  • Design and build third party advertising banners / affiliate banners.

What experience would we like you to have?

  • A degree level qualification in web design or graphic design.
  • Minimum 2 years commercial design experience.
  • Strong commercial experience of HTML5, CSS3 development and e-mail template development.
  • Experience in banner design and commercial messaging.
  • A strong design portfolio working with Adobe products.
  • Awareness of the challenges with online retail.
  • Ability to work in a close team in a dynamic working environment
  • The ability to handle multiple workloads and perform under pressure.
  • Knowledge of Javascript coding is desirable.
  • Knowledge of content management systems is desirable.

If this sounds like the perfect next challenge for you? Great, please apply now or contact the Talent Acquisition team for more details.

IT Systems Administrator

 Location : Portsmouth

Competitive salary and benefits package

Wiggle CRC are looking for a passionate Systems Administrator to join our IT department.

The Systems Administrator is responsible for the technical support & maintenance of the Wintel server environment, monitoring and scripting within the LINUX sphere, daily monitoring and hea;th checks, patching, virtualisation technology platforms, shared storage, backup/DR environments, internal project consultancy and managing data networking.

What do the team currently support?

  • They maintain and support over 300 servers, both physical and virtual
  • They manage support for over 50 network asets, including switches, routers, APs, load-balancers and WAFS.
  • They support infratructure for 4 offices, 3 data centres and 2 warehouses.
  • 24/7/365 support of company website both .Net and ATF based.
  • Support Azure cloud-based DR solution.

What will I be doing?

  • Providing advanced technical support for all Wintel and LINUX systems across the business.
  • Providing advanced technical support for collaborative technology, including e-mail and unified communication systems
  • Providing advanced technical support for virtualization and shared storage environments
  • Provide support for LAN / WAN MPLS data network and manage technology partners
  • Ensure change control and other processes and procedures are followed and that configuration documettaion is completed when systems are deployed or modified.
  • Review and authorise production environment implementations and deployments

What experience would we like you to have?

  1. Wintel and/or Linux operating systems such as Microsoft Windows Server 2003 / 2008 r2 / 2012 / 2016, CentOS, Redhat, Ubuntu.
  2. Authentication and directory services (Active Directory, DNS, DHCP, LDAP, GPO management
  3. Windows / Linux automation (scripting, imagining, installation, management, SCCM)
  4. Anti virus malware and pactch management technologies, suh as WSUS.
  5. TCP / IP networking LAN / WAN (DNS, DHCP, RAS, VPN) MPLS
  6. Collaborative technolgies such as Microsoft Exchange, Office 365, Sharepoint, Citirix
  7. Highly effective interpersonal and organisational skills

If this sounds like the next challenge for you, please get in touch with the internal Talent Acquisition team or apply now!

 

Customer Acquisition Manager

 Location : Portsmouth

Salary : competitive with good benefits package

You will be responsible for leading customer acquisition and new channel development for the Wiggle CRC group. You will be responsible for debeloping the customer acquisition strategy, leading in-house channel management and innovation and managing a team to drive new customer acquisition.

What will I be doing?

Your responsibilities will include planning and implementation of acquisition campaigns, optimising campaigns through data analysis and A/B testing, and the identification & development of new channel opportunities that are ready to be scaled. Your team will support the brand marketing function as an internal media agency, advising on where customers are and how to reach them, identifying new opportunities to advertise to them.

Your role as the leader of channel development, will cover (but not be limited to) YouTube, Google Display Network, other programmatic ad networks, publisher networks, social platforms, content development, press print and partnership opportunities.

What experience would we like you to have?

Hands on experience of running in-house digital campaigns is a must.

Accountabilities

  • Developing new digital channels for customer acquisition
  • Developing new off-line channels for customer acquisition
  • Delivering channel performance
  • Building team capabilities, processes and systems for management control that develop and deliver Wiggle CRC channel performance
  • Identifting and capturing growth opportunities
  • Working with marketing and commercial teams to identify growth opportunities at brand, territoty and channel level, through deep customer and channel understanding and developing a robust approach to enable continuous iteration and improvement.
  • Customer growth through established acquisition channels (eg facebook)
  • Development of new acquisition channels through test and learn approach

Does this sound like the perfect challenge for you? Great! Please apply now by sending your CV and a covering letter to jobs@wiggle.com or contact the internal Talent Acquisition team for more information

Graphic Designer

 Location : Mallusk, Belfast

Salary : competitive with excellent benefits package

Are you a Graphic Designer looking for your next challenge? if so, please read on.

This role calls for an experienced designer to work at the heart of one of the most dynamic companies in online retail. The successful candidate will be responsible for producing compelling and engaging design solutions that support a range of commercial goals.

Working across a range of channels, from designing the home page of our website, to devising effective online and print advertising. The succesful candidate will be responsible for generating a wide and varied selection of multi-lingual digial banner assets each week for the website, along with supporting materials for social media, Affiliate advertising, display advertising, ATL, events team and our retail store. The volume of these is not fixed each week nor is the area of work.

What will I be doing?

  1. Developing an understanding of the Chain Reaction Cycles brand its position as one of the world's leading cycling brands.
  2. Working collaboratively with other members of the Marketing department to embed excellent design in all our work.
  3. Explore new and creative ways of promoting products and service propositions.

What experience would we like you to have?

To be considered for this position, you must have strong graphic design skills, digital skills, marketing experience and the ability to build rapport with a wide range of colleagues

  • Degree level qualificaion in a design related discipline
  • Min 3 years experience in Graphic Design capacity, primarily withina digital environment with HTML / coding knowledge desirable.
  • Good technical knowledge of the design process
  • proven creative skills, demonstrating the ability to create innovative and appropriate design work.
  • Proficient in the use of Adobe Creative Suite amd Microsoft Office 65.
  • Good analytical skills
  • Good communicator both verbally and in writing
  • Good team player
  • Proven ability working in a fast paced, deadline driven, creative e-commerce environment.
  • Good time management with the ability to work on numerous projects at the same time.
  • Good data and literacy skills.

If this sounds like perfect job for you, please apply now - or contact the internal Talent Acquisition team with any questions.

 

French Translator

Location : Portsmouth

Competitive Salary and Benefits Package

Are you a native level French speaker? Do you have translation experience? Then we have a great opportunity for you?

Wiggle CRC's international team have a vacancy for a French Translator to join our team on a permanent basis. As a Wiggle CRC Translator, you will be assisting the translation, marketing and customer services teams with all related translation and communication matters. You will be responsible for translating Wiggle CRC's website interface, marketing and digital content, technical products and help pages.

What will I be doing?

  • Translating website contents, product descriptions and marketing digital contents
  • Understanding and learning Wiggle CRC products.
  • Making sure the translation memory (TM) is organised and up-to-date.
  • Making sure that the glossary / termbase is organised and up-to-date.
  • Assisting the customer service team with incoming e-mail and phone queries from customers.
  • Completing any translation and communication is completed on any other foreign language (as required).

What experience would we like you to have?

  • Native level French as well as English
  • A degree in translation or equivalent experience.
  • Deep understanding and excellent command of CAT tool.
  • Creative writing and post editing skills would be an advantage.
  • Strong attention to detail with a strive for excellence in delivery.
  • Experience of working in a fast-paced environment as part of our professional team.
  • The ability to manage and co-ordinate changing priorities, understand "what good looks like" and capable of multi-tasking.
  • A confident decision maker with the ability to nail actions and get stuff done.
  • The ability to demonstrate strong communication skills and liaise with all members of the business including Senior Managers and Directors.
  • The ability to be flexible with work duties and hours, as required, by the team and business and be able to attend other sites for which travel may be required.

Does this sound like the perfect role for you? Fantastic! We would love to hear from you.

Lead Developer

Location : Portsmouth

Competitive salary and benefits package

Wiggle CRC are looking for a Lead Software Developer to manage the creation, integration and maintenance of high quality bespoke software applications within the content of fulfilment.

What will I be doing?

Working within the Wiggle CRC solutions department, you will be leading and managing developers as well as be accountable for the design and delivery of change and maintaining bespoke customer order fulfilment systems. Working closely with key stakeholders, you will need to ensure that these systems continue to function and perform to meet business objectives as well as action requests for change in the form of projects.

  • Lead design and development of future platform needs, achieving business goals through simplified scalable architecture.
  • Develop and maintain specialist knowledge of relevant technologies and processes within the area of fulfilment.
  • Provide coaching, mentoring, and guidance to direct reports.
  • Provide consultancy to wider teams when required.
  • Identify opportunities for improvement across the development life cycle.

What experience would we like you to have?

  • A track record in leading successful development teams.
  • The ability to influence others through collaboration in a matrix environment
  • Wife ranging knowledge of development and delivery lifecycles including detailed knowledge of Scrum, Kanban, waterfall methodologies and an appreciation of when to apply a particular method.
  • A strong understanding and experience of following best practice for code design (design patterns, SOLID principles)
  • Extensive experience of developing relevant technologies, listed below:
    • Development frameworks : Microsoft .Net 4.x code base platforms using C#
    • Web technologies : Microsoft MVC 3+, HTML5 and CSS, Javascript and frameworks.
    • Distributed messaging : pub / sub frameworks - MSMQ, nServiceBus (or equivalent)
    • Service orientated architecture : modular design, microservices, Mulesoft.
    • Database : Microsoft SQL Server, No SQL DB's (Raven), ORM's.
    • Testing frameworks : NUnit, Moq, MSpec (or equivalent)
    • Build and Deploy : Teamcity, Octopus Deply (or equivalent)
  • Previous experience of working in retail or eCommerce business on customer facing or back office systems would be an advantage
  • Practitioner of best practice for code design using SOLID principles, leading more junior team members to adopt and follow these techniques.
  • Supporting and guiding more junior members, in areas such as code reviews, pair programming and knowledge sharing (classroom, Wiki etc)
  • Strong communication skills not just with peers and other members of the development team but right across project teams (PMs, BAs) and wider business function (stakeholders, users).
  • Delivery of sound documentation to facilitate service transition of change into production environment, providing up to date documentation to assist in knowledge transfer of change within the development team.

Does this sound like the perfect challenge for you? Great! Please apply now or get in touch with the Wiggle CRC Talent team.. Please e-mail your CV to jobs@wiggle.com

Replenisher

Location : Mallusk, Belfast

Competitive salary and benefits package

Are you a Replenisher looking for your next challenge? If so, please read on!

Wiggle CRC are looking for a Replenisher to support the Merchandiser by effectively planning intake to optimise profict availability in line with WSSI stock targets. You will challenge and seek ways to constantly improve supplier performance such as reduced lead times, lower MQQs and more efficient pack sizes etc.

Replenishers are responsible for placing and maintaining all purchase orders, managing the system parameters and calling off products in a timely manner. They must review the replenishment alerts (under / over stocks) and propose action and change to resolve these issues.

This is a pivitol role to the department success, effectively planning stock intake to optimise stock availability to support the achievement of sales budgets. Ideally you will have a good understanding of the supply base and manage placement of GFR, purchase orders and inbound stocks. Customer product availability is paramount, and a good understanding of the product sale profile is essential.

What will I be doing?

  • Assisting the Merchandiser in the management of stock intake within the agreed targets.
  • Supporting the Merchandiser on forward order buys / forecsats, working within the Merchandiser guidelines.
  • Managing placement to delivery of all GFR purchase orders.
  • Maintaining department delivery schedule, vocalising delivery risks or opportunities against the critical path to Merchandiser and department.
  • Maintaining and seeking ways to effectively improve replenishment system paramters, such as lead times & MOQs, monitoring and reporting results to the Merchandiser.
  • Liaising with the warehouse team to ensure suppliers conform to delivery KPIs, sughesting action plans to improve where necessary.
  • Input into Trading, Strategy & Sourcing meetings (stock availability, OTIF, intake bridges & stock gap analysis - overall supplier compliance)
  • Full awareness of departmental best sellers - pro-actively raising concerns on order coverage whilst reducing overstocks on the tail and vocalising over stock risks.
  • Timely resolution of invoice quantity discrepencies, determining the root cause and ensuring the best commercial outcome for the business.

What experience would we like you to have?

  • Experience of replenishment / assistant merchandising within a retailer.
  • Must be exceptionally numeric with intermediate skills in Excel and Powerpoint.
  • Experience in managing / liaising with a supply base preferable.
  • Pro-active behaviour to challenge lead times, minimum order restrictions and delivery times is essential
  • A strong communicator, with commercial acumen and the ability to negotiate effectively.

If this sounds like the perfect job for you, please apply now by sending your CV to jobs@wiggle.com and the Talent Acquisition team will be in contact with you.

 

Resource Co-Ordinators x 4

 Location : Bilston, Wolverhampton

Competitive salary and benefits package

Due to our continued expansion, Wiggle CRC have a number of exciting opportunities for Resource co-Ordinators to join our operational processing team. This role will be based at our state of the art Distribution Centre in Bilston, Wolverhampton.

What will I be doing?

Reporting directly to the Shift Fulfilment Manager, this role will be the key point of contact on shift to track all changes to planned working hours. You will be responsible for the accurate collation of payroll and forecasting data for the entire shift.

The succesful candidate will be responsible for the close monitoring of working hours and collation of data which is fed into a central location for site daily, weekly and monthly reports. Your key responsibilities will include:

  • Preparation of deployment plans for the Fulfilment Manager and Operations Manager
  • Day to day upkeep of shift registers, detailing hours expected vs hours actually worked
  • Collation of monthly overtime and submission of records in line with payroll deadlines.
  • Collation of monthly shift premium and submission of records in line with payroll deadlines
  • Collation of hours worked for leavers
  • Daily updates to managers regarding updates to Who's Off
  • Submission of relevant data to Operations Deployment, Data and Finance Analyst for inclusion on KPI reports.
  • To implement measures to ensure accuracy and integrity of records and documentation
  • Regular spot checks of Who's Off for compliance with rules on annual leave and absence booking.
  • Provide administrative support to the Fulfilment Manager

What experience would we like you to have?

  • 1+ years experience in ad administrative / data input role.
  • Operations experience would be an advantage
  • A solid understanding of MS Excel including formulaes to an intermediate level.
  • Good communication and collaboration skills
  • Able to demonstrate high levels of accuracy and attention to detail.
  • Good forward planning skills and the ability to pro-actively manage your time.

What skills would we like you to have?

  • Excellent organisational skills
  • The ability to work independently and as part of a team.
  • The ability to thrive in a pressurised environment
  • Pro-active and adaptable
  • Highly analytical
  • Personal integrity and the ability to work with confidential information
  • Fully flexible to work 40hrs per week across a 7 day shift pattern.

Please note that we are recruiting for 3 people to work rotating shifts across a 7 day shift pattern and for one person to work a fixed Sunday 2200 to Friday 06.00 night shift.

Does this sound like the perfect challenge for you? Great, please apply now by sending your CV to jobs@wiggle.com or contact a member of our Talent Acquisition team on 01902 290752.

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Fulfilment Shift Manager (Nights)

Location : Bilston, Wolverhampton

Competitive salary and benefits package

Wiggle CRC have an exciting opportunity for a Fulfilment Shift Manager to join our operational processing team, working a fixed Sunday 2200 to Friday 0600 night shift. This role will be based at our state of the art Distribution Centre in Bilston.

What will I be doing?

Reporting to the Operations Manager, you will be responsible for all processing operations. You will be accountable for the management, resourcing and control of key operational areas including replenishment, picking and packing of customer orders and despatch. You will be responsible for managing teams effectively, both permanent and temporary to meet the operational needs of the site.

Your key accountabilities will include :

  • Driving shift performance and the performance of team leaders, taking action to address any areas of poor performance
  • Working with the Training Manager to identify training needs and opportunities for enhancing staff development.
  • Ensuring all staff receive their bi-annual PDR.
  • Taking a lead role in onboarding new starts to include 30,60 and 90 day reviews which are fully documented
  • Performance managing individuals and team performance to ensure that departmental targets are met and exceeded where possible.
  • Effective positive management and development of operational teams including Team Leaders, Co-ordinators and all permanent and temporary operational staff.
  • Working with the site management team to support other areas of the operation and being flexible with resource.
  • Monitoring product standards and implementing quality control initiatives throughout the operation.
  • Taking responsibility for resolving any inefficiencies within the operation that could lead to SLAs not being achieved.
  • Producing analytical reports to highlight performance trends.
  • Daily / weekly reporting of budget set KPI performance vs targets
  • Completing daily analysis of actual capacity versus plan.
  • Responsbible for controlling department costs and wage spend to protect budgeted CPU targets
  • Attend operational meetings to exchange information with other departments and adopt a positive "ways of working" culture.
  • Play a lead role and fully support all business change initiatives.
  • Managing operational KPIs performance dashboard and ensure up-to-date with accurate information in a timely manner.
  • Ensure all area's of H&S compliance are reported correctly in accordance with agreed standards.
  • Ensuring all team performance targets are met in all areas and mitigating reasons are know when targets are not met.
  • Red Prairie Management and reporting.

What experience would we like you to have?

  • 3+ years warehousing, logistics and people management experience is mandatory.
  • Experience of working in a fast paced past environment with the ability to effectively prioritise.
  • Problem solving and the capability to identify root causes.
  • Able to develop strategic plans to target underperforming areas
  • High level of communication skills with the ability to communicate at different levels with differing audiences.
  • Experience of dealing with employee relations, performance and absence.
  • Strong levels of attention to detail and planning.
  • Can think strategically and support broader business objectives
  • Good knowledge of H&S methods and monitoring.
  • Analytical abnd creative thinker in driving innovation and productive change.
  • Commercial acumen especially is delivery of exceptional service to our customers.
  • Strong systems knowledge especially in desk top systems and WMS.
  • Demonstrated experience in managing business change.

Does this sound like the next challenge for you? Great, please apply today by sending your CV to jobs@wiggle.com or call a member of our Talent Team on 01902 290785.

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